Other reviews say it all. It's a joke.
5. Force yourself to remain calm.
2. Wait in line a half hour (minimum) to be told they "can't find the package".
1. Tracking says its sitting in the Edgartown post office.
6. Politely thank the clerk for trying.
I have never written a negative review in my life, but this place is just absurd. Customer service is horrendous. Why is it that I can see the manager sitting in her office while one person is the clerk with a line of 10+ people? I realize she is the manager but they should hire more window help or she should pop out of her office to assist when the line is more than 5 people. Waiting for 30+ minutes is crazy in general-- let alone trying to do it while pregnant with a toddler in tow!
Their inability to locate packages that say they are being held there is ridiculous. Especially when you have to wait in line that long only to find out they can't locate it. And then come back and wait in line AGAIN that long. I have never been in there without having to wait in line for over 20 minutes.
7. Go back home empty handed, reminded that apparently 250 years in operation is not sufficient time to create a system that "can find the package".
Postal worker did not even bother to search for my package that I tracked down to the post office. The reason that package is not delivered is because they couldn't find my address on Main st?!
8. Repeat.
This is what you can expect at the Edgartown Post Office (and Post Offices in general):
God forbid you ask to speak to the manager about anything at all-- the clerks are trained to deflect as hard as they can for her! Why can't they figure out how to run this place more efficiently? I understand longer waits in the summer but you have to hire accordingly! The idea of even stepping foot in this post office is exhausting in itself.
4. They still "can't find the package".
3. Return later with tracking info, again wait in line a half hour (minimum).
Even in Serbia post office is better organized then here! UPS poeple don't have a problem to find my addres but USPS workers couldn't find it?! That's ridiculous!
United States Postal Service is a US Post Office based in Edgartown, Massachusetts. United States Postal Service is located at 236B Edgartown-Vineyard Haven Rd, Edgartown, MA 02539, USA.
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